A woman in pink pants and a white and black top is standing in front of a large whiteboard filled with colourful sticky notes, strings, and labels, seemingly engaging in a business strategy session.  Mapping out the clients customer journey.

The Clarity Workshop

A workshop for founders and teams ready to get clearer on the problem they are trying to solve and who they are trying to solve it for.

Starting £397

Who is The Clarity Workshop for?

For founders and small teams who are:

  • Feeling like they are constantly solving the same problem again and again

  • Needing help figuring out the right thing to invest their time and money in

  • Needing some direction to help them grow in their business

  • Like to work visually and collaboratively to achieve business growth

What happens in the workshop?

In one focused session, we take an honest, structured look at your business.

Your customers

  • Who they really are, what they need and how they actually experience your service.

The customer journey

  • Where the experience works, where it lacks value and where the opportunities to improve lie.

Your strengths and gaps

  • What you are doing well, what needs attention and what could work harder for you.

Your next steps

  • Clear and actionable recommendations you can use to make better decisions immediately as well as skills to help you approach these problems in the future.

You leave with the clarity report

A practical document covering:

  • Your customer personas

  • Basic customer journey map

  • Business strengths and opportunities

  • Clear recommendations

  • A decision-making reference point for future grow

Why work with Caitlin?

I bring an MSc in Business Analytics, over eight years of experience across operations, transformation, customer experience and service design, and certification in Human-Centred Design.

But I’ve also run my own business, so I understand what it feels like to build from passion and then need the strategy, structure and evidence to grow sustainably.

I’m here to help you see what’s already there and think clearly about what you want to do next.

The investment

The clarity workshop + The clarity report.

Starting from £397